Easy-to-get medicine

What safeguards will be in place to protect my pharmaceutical information?

Amazon Pharmacy is dedicated to protecting your personal information, and we take our obligation to protect your Protected Health Information (PHI) extremely seriously. The Health Insurance Portability and Accountability Act (HIPAA) regulates how Amazon Pharmacy uses and discloses PHI, such as medication history, medical conditions, and health insurance information. That usage and disclosure are described in our Notice of Privacy Practices, not Amazon’s Privacy Notice. For additional information about HIPAA, PHI, and how to obtain your PHI, please visit our Notice of Privacy Practices.

How do I keep track of my order?

We’ll let you know when your order has shipped. Sign in at any time to get the most up-to-date tracking information and updates on when your delivery will arrive. If an order contains many items, its delivery date and tracking information may be different.

How do I get in touch with a pharmacist?

Please dial 911 or contact your prescriber right away if you have a medical emergency.

Our pharmacists are available 24 hours a day, 7 days a week at 760-938-5672 or [email protected] if you have any queries concerning your medicine.

Customers can use a voicemail system after normal business hours. If you leave a message, a pharmacist will return your call as soon as possible. Within 30 minutes, we return urgent calls.